Car Insurance Reviews – If you drive, you need car insurance. You need to find a reliable company that offers good coverage at an affordable price.
Best Company has received over 3,200 customer reviews in the auto insurance industry. We take a look at the top-ranked companies and how they compare to overall industry statistics.
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Customer review statistics for Progressive Best Company are in line with industry averages. The progressive star rating (4.1/5) is on par with the industry average (4.1/5).
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Its review distribution is also similar to industry review. 4-star and 5-star review ratings (25 percent and 51 percent, respectively) are close but slightly lower than what we found for the industry (21 percent and 57 percent).
The percentage of 1-star reviews is lower for the progressive industry, with 7 percent having 1-star reviews, compared to 10 percent earned by the industry as a whole.
It has one of the highest net promoter scores of the top five auto insurers. These scores indicate how likely customer reviewers are to make progressive recommendations to friends.
Progressive offers standard coverage options for personal auto insurance. It also offers policies for RVs, ATVs, UTVs, golf carts and classic cars. You can buy car insurance for Mexico, which is useful if you are planning a trip to Mexico. If you drive for work or own a business with delivery services, you can purchase commercial auto insurance through Progressive.
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Progressive stands out in the industry with its discount and rate comparison tools. Its signature Name Your Price® tool lets you view policies based on how much you want to pay. A lower premium usually means less robust coverage.
You’ll find regular discounts like multi-policy and multi-car from Progressive. Its Snapshot® program adjusts your premium rate after tracking your driving for six months.
Progressive also offers a unique discount on general insurance. This discount is available depending on how long you have held your car insurance regardless of the insurer. Many insurers offer loyalty discounts based only on how long you’ve been with them.
“Progressive has been my car insurance company for 3 years and I’ve never had a problem with them. The customer service is great and I love the app because it’s so easy and up to date. I was able to add my insurance. Cards. My Apple on my phone To Wallet, if I want to show them they are easily accessible.
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GEICO’s star rating and review distribution does not meet industry standards. Its user star rating (3.7/5) is lower than the industry average (4.1/5).
Its percentage of 4-star and 5-star reviews (17 percent and 49 percent, respectively) is lower than the industry average (21 percent and 57 percent). Although these percentages are lower than the industry, it promises that the majority of GEICO reviews are positive.
Despite the majority of positive reviews, 23 percent of GEICO’s reviews are 1-star. This is more than double the industry-wide rate (10 percent). Read positive and negative reviews to learn more about what to expect when choosing GEICO.
GEICO offers several online tools to assess your coverage needs and compare rates. You can also work with one of the GEICO representatives if you prefer.
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The company offers all the standard coverage for car insurance policies and allows you to tailor your policy to suit your needs.
Like most insurers, GEICO offers many discounts. This includes discounts for seniors, having more than one car insurance and multiple policies from the company. GEICO offers discounts to military and federal employees.
GEICO is committed to excellent customer service. The Auto Repair Xpress® program makes repairing your vehicle after a claim an easy process. You drop off your car, rent it, and update the repair status of your car.
“GEICO is constantly developing technologies and processes that personalize the customer experience. Our customer-first approach makes it easy for people to connect across the channel, whether it’s online, on mobile, by phone or by visiting our more than 250 GEICO area. agents nationwide.”
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“We’ve used Geico for years for our car insurance. Filing a claim is super easy and the app always makes it easy to keep my insurance cards handy.”
Allstate Auto Insurance has the best reviews and ratings in the industry. Its star rating (4.2/5) is slightly higher than the industry average (4.1/5).
Allstate’s percentage of 4-star and 5-star reviews (30 percent and 50 percent) is also slightly higher than the industry (21 percent and 57 percent). 80 percent of Allstate reviews are positive, which is a good sign.
Allstate’s percentage of 1-star reviews (6 percent) is slightly more than half that of the industry (10 percent).
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Allstate is competitive in this industry because it offers standard coverage options for individual auto insurance. You can also find coverage for collector or classic cars.
Allstate’s Mexico Tourist Auto Insurance provides you with coverage while traveling in Mexico. If you’re a rideshare driver, you can bridge the coverage gap by purchasing Allstate’s Ride For Hire® coverage.
By choosing Allstate, you can take advantage of many savings options, including multiple policies, safety equipment and participation in Allstate’s Drivewise® safe driving program.
With Drivewise®, you get feedback and earn points for safe driving. These points can be redeemed for gift cards, subscriptions, travel and more. After your first 50 trips you can get cash back or policy credit.
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The premium flexibility offered through Drivewise® differs from that offered by other insurers. Allstate also offers Early Enrollment Rebates®, Responsible Payer and New Car Rebates.
“Their customer service is amazing! They took care of every aspect of the entire process when my wife was in an accident. Highly recommended.”
Sovkhoz exceeded product indicators and reviews. This leaves the industry with a higher user star rating of 4.2/5 compared to 4.1/5.
Its share of 4- and 5-star reviews (23 percent and 56 percent, respectively) exceeds the industry share (21 percent and 57 percent). Sovkhoz has half (5 percent) of 1-star reviews compared to the industry as a whole (10 percent).
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State Farm too. When choosing Sovkhoz, you can count on its high performance in customer ratings and reviews.
State Farm is a reputable insurer and has high financial ratings. It offers all the standard coverage options for personal car insurance. You can find coverage if you’re a pick-up driver, need commercial vehicle insurance, or own an antique or classic car.
State Farm also competes with the rebates it offers. Like other insurers, it offers good driving, safety features and bundle discounts. Its Drive Safe and Save™ program monitors your driving and adjusts your premium rate based on your performance.
“We deliver value to our customers through competitive pricing, excellent customer service and personalized coverage options like Drive Safe & Save, which put customers in the driver’s seat. DSS allows policyholders to save up to 50 percent on auto insurance premiums by being a good driver.” Can. . Every customer is unique and has specific insurance needs. State Farm offers a variety of discounts that can help customers save money.”
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“Been a State Farm customer for over 20 years and they have always been great. Great service, great coverage, great value.”
Compared to the auto insurance industry, AAA is doing well. Its user star rating (4.2/5) is ahead of the network (4.1/5).
The company also had a high percentage of 5-star reviews, 63 percent compared to 57 percent in the industry. When looking at 4-star and 5-star reviews combined, the AAA network has 80 percent compared to 78 percent.
AAA is pleased to receive such positive feedback from consumer reviewers. However, its share of 1-star reviews is 14 percent, 4 percent higher than the industry average of 10 percent.
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AAA is well measured by reviews and ratings, and it’s important to note that many of AAA’s best company reviews focus on their roadside assistance services.
AAA has a high financial strength rating that indicates its financial stability as an insurer. It offers standard options for personal car insurance. AAA features an additional new car coverage rider that covers or replaces your vehicle without depreciation under the terms of the policy. This option is especially valuable if you recently bought a new car.
AAA offers many discounts, including industry common ones like multi-policy and multi-car. This is different from the AAA membership and member loyalty discounts available to AAA members. This discount is in addition to the auto insurance loyalty discount.
“Insurance protects your financial well-being and helps you make things right when life goes wrong. AAA works with you to meet your unique needs by providing insurance backed by more than 100 years of financial strength and stability. Insurance agent customer service expertise available . AAA also offers exclusive products and discounts that benefit loyal members.”
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“They’re great insurance, very useful
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